testimonials

 

 

"Jay and his staff managed to sell our unit in just a short period of time. All staff were very professional and expedited the process. An overall good experience"

 

Anthony Natale

"Cindy and I would like to thank everyone in your office that helped us with the sale of our condo. Everyone handled things in a very professional manner leaving us with little or no worries during the process. Thank you Tony and Cindy."

Anthony & Cindy Foti

"Jay and staff were awesome! Listed our condo and he sold in 1 day! He never stops! Such a pleasure working with him! Shawn and Dave Brummett"

Shawn Brummett

"I live 1500 miles away in Wisconsin, and Encompass Property Management and 239Rent have been managing multiple properties for me for several years. Their customer service, attention to detail, and commitment to excellence is bar none up there with the best of them."

Sue Hoefs

"My partner Jennifer Castriotta and I are commercial real estate brokers with Lee & Associates of Naples|Fort Myers who, on occasion, partner with Jay to assist with the sale or purchase of commercial properties when in-depth commercial expertise is needed. I think its a testament to the professionalism of his office by putting the best interests of their clients above their own by referring them to a broker that specializes in commercial real estate when called for. A lot of Thanks for entrusting us with your latest referral for those two industrial properties in North Fort Myers! Jeff Forsythe Senior Vice President, Commercial Investment Lee & Associates Naples|Fort Myers"

Jeff Forsythe
Senior Vice President, Commercial Investment - Lee & Associates Naples|Fort Myers

"Jay came highly recommended and after working with him it was obvious why. Not only does Jay know his stuff, he listens. By doing so he knew what we wanted before we did and saved us time and money. A pleasure to work with. 5 stars all the way !!"

George Standish

"Jay and his team were fabulous to work with. Helpful, courteous, knowledgeable and personable. Helpful after our closing as well! We would highly recommend Jay!"

Linda Standish

"Hi Jay, As you know I suffered through "Susan" and I can tell you, I was very close to leaving because of her. SERVICE COMPANIES make huge mistakes by not closely monitoring the service level being rendered within their company. If you had called me about Susan, I would have given you an ear full. Hiring Stephanie has been a very positive move and certainly saved my account and I am sure many others. I just wanted to take a moment to give you a high five on the service I receive from her. I also want to give you positive feedback on the new monthly statement portal.......FANTASTIC improvement. Lee K. Accavallo President Pro-Tech Security & Fire A Royal Group Company"

Lee & Patty Accavallo

"Thanks so much to Jay and his excellent staff for all the help in sell my home. It is the first time I am selling a house and I must have driven them crazy with all my questions and worries. They were so nice and patient and got me thru the confussion moments with the right answer. Thank you, Jay Goddard"

Jay Goddard

"Jay and his team were highly recommended to me when I sought a property management firm to contract with for a rental home in Estero. All of the various personnel with whom I have interacted throughout this process have been exceptional. Once my home became rented I have been working closely with Cindy Neylon and rather than listing all of the ways in which she has been of assistance let me simply state that she has FAR exceeded my expectations. I couldn't be happier with my choice of Encompass Property Management!!!"

Barry Ziemba

"Dealing with Cindy Neylon is a pleasure. She is prompt in dealing with questions and problems, but she is much more than that. I actually enjoy my dealings with her. She is a 5 star player."

Randy Voel

"Stephanie and her TEAM are absolutely the best. We come from a resort area in Vermont and own the largest privately owned security & fire company in the State of Vermont. TRUST ME when I tell you......ALL property managers are not created equal and we know because we work with them all. Prior to Stephanie taking control, Encompass was not great and I am being gentle. Stephanie has completely changed EVERYTHING.....Service.....Communication.....Billing......Reporting and Timeliness of all. I am 100% pleased with everything her team does for me and THAT HAS VALUE TO ME!!!!! Respectfully......Lee & Patty Accavallo"

Lee & Patty Accavallo
The Royal Group-DBA Pro-Tech Security & Fire

"Cindy Neylon is awesome. She has done over and beyond exceptional work in helping with my condo. Her professionalism is outstanding. She has done so many things for me that could have been problems, taken care of them quickly and really put my mind at ease. I know that if I have a question or concern, Cindy will handle it in a timely manner and stay on top of it until it's taken care of. Thank you Cindy for all you do."

Randy Voels

"Jay Berube is at the top of his game. I am a colleague of his and weather you are looking for an honest hard working agent or looking for high qualify management, don't hesitate to contact him. You can't go wrong."

Andrew Morris
Owner, Broker, Realty Trust Services

"It was a short but an excellent experience for us being tenants at one of your properties. We are more that satisfied with the attention and the managing of our account. The customer service is just amazing and they all work together in a very comfortable relation. Thank you very much!"

Pedro and Ivette

"Jay is a business mentor of mine in the area of real estate and property management. I am a broker and property management business owner in Las Vegas and have known him for several years. He truly is an innovator and customer service centric professional. Always putting his clients needs first."

Ken Ravago

"Jay Berube is outstanding guy, very easy to get along . I know him for almost a decade now. He helped me When I started , always been fair and know what he is doing we have flipped many homes together and we are looking forward for 2017 new projects. Very smart guy. Thank You Jay for all your input and fairness my family and I enjoy work with you."

John Mendes
NIC CONTRACTING

"Very satisfied with their responsiveness and focus."

Judy Morano

"5 star"

William Stout
Partner of Vivian Wech

"Top Service! Thanks!"

Dirk Struck
CEO Jenst Struck Gmbh

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